General questions and feedback
Write to [CONTACT_EMAIL] for any question about a calculator, a number that looks wrong, a feature you wish existed, or a slab that has been updated by a recent notification. Include a screenshot if you can. Mention the calculator slug (you can find it in the page URL) and the inputs you used. That single email lets us reproduce what you saw and respond with a fix or an explanation.
We aim to reply within one working week. If your message is time sensitive, please mark the subject line with the word URGENT.
Corrections and calculator requests
Found a calculation that disagrees with a printed CBDT or EPFO source. Tell us. Wish we covered an instrument we do not. Tell us. Indian personal finance is wide, and we cannot be the experts on everything, but we are usually only one good email away from prioritising the right next calculator.
Send corrections and requests to [CONTACT_EMAIL] with the subject line beginning either CORRECTION or REQUEST so the right teammate sees it first.
Press and partnerships
Journalists writing on Indian personal finance are welcome to use any calculator on RunwayCalc and to reproduce screenshots with attribution. For data requests, interview enquiries or off the record context, please write to [SUPPORT_EMAIL].
We work with a small number of educational partners. If your community, college course or workshop wants to embed a calculator or run a custom configuration, mention the audience size and use case in your first email.
Where we are based
[COMPANY_NAME] operates from [BUSINESS_ADDRESS], [JURISDICTION]. The team is small and fully distributed. We do not have a public office or walk in support, but we are on email every working day.
What not to send us
We are not a registered investment advisor. We do not give product specific advice on a particular mutual fund, life insurance plan, fixed deposit issuer or stock. If you want personalised advice, please reach out to a SEBI registered investment advisor in your jurisdiction.
We also do not collect personal financial documents. Do not email pay slips, bank statements, PAN copies or Aadhaar numbers to the team. Any such email is deleted immediately, unread.
Following us
The fastest way to hear about new calculators and budget updates is to bookmark our All Calculators page. We also post updates on [TWITTER_HANDLE] and [LINKEDIN_URL]. We do not run a newsletter and we do not collect email addresses for marketing.